Data Center Operations Manager

Skills

About the Role

You will lead shift-based data-center operations and technicians. You will manage the hardware lifecycle, deployments, cabling, inventory, incidents, procedures, facility-provider escalations, and on-call response while helping scale the site and its team.

Requirements

• Hands-on data-center operations or critical-infrastructure experience
• Experience leading shift-based technical teams
• Knowledge of server hardware, rack-and-stack, component replacement, and structured cabling
• Knowledge of copper and fibre installation, optics, and link-level troubleshooting
• Experience managing hardware deployments, incidents, inventory, and operational priorities
• People-management skills
• Professional fluency in English
• Fluency in Latvian

Responsibilities

• Lead, support, and develop Data Center Technicians
• Organize shift coverage, workload, priorities, handovers, and daily operations
• Own the hardware lifecycle from receiving through decommissioning
• Ensure safe rack-and-stack, component replacement, cabling, and troubleshooting
• Coordinate deployments, capacity expansions, hardware refreshes, and site projects
• Lead on-site hardware and connectivity incident response
• Build and improve procedures, runbooks, safety practices, and escalation paths
• Maintain records for assets, inventory, incidents, maintenance, and completed work
• Recruit, onboard, coach, and performance-manage technicians
• Monitor facility-provider communications and assess infrastructure impact
• Escalate service, safety, and operational concerns
• Participate in on-call rotation and lead urgent incidents

Benefits

• Equity compensation
• Local benefits