Customer Success Manager Ads Solutions Spanish Speaking
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage a portfolio of advertising partners, guide onboarding and campaign launches, analyze performance, and recommend improvements. You will identify partnership-growth opportunities, resolve issues with cross-functional partners, share advertiser feedback, and develop scalable processes for the advertising ecosystem.
Requirements
- 5–10+ years of experience in digital advertising, account management, customer success, consulting, or a related client-facing role
- Experience managing advertiser or agency relationships in a platform, publisher, or adtech environment
- Experience interpreting performance data and creating strategic recommendations
- Experience with SQL and advanced Excel or Google Sheets
- Spanish fluency
- Full working rights for Ireland
Responsibilities
- Own relationships with advertising partners
- Guide advertisers through onboarding and campaign launches
- Analyze campaign performance and provide recommendations
- Identify opportunities to expand partnerships
- Partner with Sales, Product, Analytics, Policy, and Operations to resolve issues
- Surface advertiser feedback to inform product improvements and strategy
- Build scalable processes and best practices
Benefits
- Relocation assistance for new employees