Customer Success Manager Ads Solutions Dutch Speaking
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage advertising-partner relationships and guide advertisers through onboarding and campaign launches. You will analyze performance, provide recommendations, identify growth opportunities, resolve issues with cross-functional partners, share advertiser insights, and establish scalable processes and best practices.
Requirements
- 5-10+ years of experience in digital advertising, account management, customer success, consulting, or a related client-facing role
- Experience managing advertiser or agency relationships in a platform, publisher, or adtech environment
- Ability to interpret performance data and make strategic recommendations
- Experience with SQL and advanced Excel or Google Sheets
- Ability to communicate with technical and non-technical stakeholders
- Fluent Dutch or Flemish and English
Responsibilities
- Manage a portfolio of advertising-partner relationships
- Guide advertisers through onboarding and campaign launches
- Analyze campaign performance and provide recommendations
- Identify opportunities to expand partnerships
- Partner with Sales, Product, Analytics, Policy, and Operations to resolve issues
- Surface advertiser feedback to inform product improvements and strategy
- Build scalable processes and best practices
Benefits
- Relocation assistance to new employees