Customer Risk Review Analyst
Adyen is a Dutch financial technology company providing global payment acceptance.
Projects
About Adyen
Adyen N.V. operates a unified financial technology platform for businesses. Its services cover online, in-person, and in-app payments; acquiring; payment methods; risk and authentication; platforms and marketplaces; payouts; card issuing; business accounts; capital; and liquidity management.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will conduct end-to-end CDD and EDD reviews for complex merchant portfolios and investigate adverse events, transaction anomalies, and financial crime triggers. You will engage customers, assess multidisciplinary risks, make defensible risk decisions, improve review frameworks, mentor analysts, and coordinate with internal stakeholders.
Requirements
- 3–6+ years of experience in KYC CDD EDD financial economic crime investigations or risk management
- Experience in payments fintech or global banking
- Strong risk-based professional judgment
- Understanding of global AML and CTF requirements
- Knowledge of sanctions card scheme rules LPM frameworks and account misconfiguration risks
- Ability to work with incomplete data and contradictory signals
- Strong written and verbal communication skills
- ACAMS or Financial Economic Crimes certification is a plus
Responsibilities
- Lead CDD and EDD reviews for high-risk merchant portfolios
- Investigate adverse events transaction anomalies and financial crime triggers
- Request verify and update customer documentation and static data
- Advise merchants on due diligence requirements
- Align risk-scoring models with regional and global risk teams
- Improve risk processes and detection capabilities
- Mentor junior analysts on complex risk assessments
- Evaluate AML sanctions fraud and scheme-related risks
- Synthesize complex risk triggers into actionable decisions
- Execute investigations and gather multi-source data
- Partner with Commercial Legal Compliance and Technology stakeholders