Crypto Operations Associate
Alpaca is a brokerage infrastructure company providing developer APIs for stocks, options, fixed income, and crypto trading, plus tokenization infrastructure for TradFi–DeFi markets.
Funding history
Investors
About Alpaca
Alpaca provides API-first brokerage infrastructure for fintechs, institutions, algorithmic traders, and developers. Its offerings include Broker API, Trading API, market data, self-clearing brokerage services, crypto services, and the Instant Tokenization Network for in-kind minting and redemption of tokenized assets.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will monitor and surveil customer activity daily and handle operational tasks across trading, new accounts and cash management. You will manage crypto trade executions and exceptions, assist with KYC onboarding, reconcile general ledger discrepancies, support AML investigations and drive improvements to workflows, policies and tools. Core hours are around 9am to 5pm PT.
Requirements
- 3+ years of experience in a broker-dealer, financial services, trading or cryptocurrency operations role
- Bachelor's degree or equivalent experience
- Familiarity with cryptocurrency or a strong desire to learn
- Ability to work in a team and independently
- Strong attention to detail and problem-solving skills
- Ability to adapt to a changing business and regulatory environment
Responsibilities
- Monitor and surveil all customer activity daily
- Handle daily operational tasks including trading, new accounts and cash management
- Manage cryptocurrency trading executions and exceptions
- Assist with customer onboarding, including KYC and account approval
- Review general ledger accounts and reconcile discrepancies
- Support the Anti-Money Laundering Program and investigations
- Drive changes across workflows, policies and tools
- Communicate clearly with internal and external partners
- Perform ad hoc duties and projects as assigned
Benefits
- Stock options
- Health benefits
- One-time USD $500 home-office setup
- Monthly stipend of USD $150 via a Brex Card
