Content Designer
OpenAIVisit OpenAI website
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Recently funded151 current maintainers88 active leads20 new active leads99 lead step-downs12 early lead departures
San Francisco, United States
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will shape content strategy for ChatGPT discovery and engagement experiences. You will design prompt frameworks, build content evaluations and workflows, analyze model outputs, partner across disciplines, and document reusable approaches for other content designers.
Requirements
- 5+ years of experience in content design, content engineering, or a related discipline
- Experience developing prompts for shipped generative AI experiences
- Understanding of model capabilities, limitations, and failure patterns
- Experience designing and implementing content evaluation frameworks
- Experience using code and APIs for repeatable generation and evaluation workflows
- Strong writing, editorial judgment, and content strategy skills
- Ability to turn qualitative and quantitative evidence into recommendations
- Ability to collaborate across technical and nontechnical teams
Responsibilities
- Shape content strategy for ChatGPT discovery, onboarding, and engagement experiences
- Design, implement, and iterate on prompt frameworks
- Define content quality standards and build evaluation systems, datasets, and reviewer guidance
- Shape content-generation, review, and improvement workflows
- Analyze model outputs and evaluation results
- Partner with product, engineering, design, research, and data science
- Document reusable approaches and coach other Content Designers
Benefits
- Hybrid work model with 3 days in the office per week
- Relocation assistance for new employees
- Medical, dental, and vision insurance for employees and families
- Employer contributions to Health Savings Accounts
- Pre-tax Health FSA, Dependent Care FSA, and commuter accounts
- 401(k) retirement plan with employer match
- Paid parental, medical, and caregiver leave
- Flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays and paid office closures
- Paid sick or safe time
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Daily office meals and eligible meal-delivery credits
- Relocation support for eligible employees
- Charitable donation matching and wellness stipends may be provided