Content & Marketplace Operations Manager
Xsolla is a video game commerce company that provides a suite of tools and services—including merchant of record payment processing, tax management, fraud prevention, compliance, refunds, dispute management, and end-user support—to help game developers and publishers launch, grow, and monetize their games globally. It serves video game developers, publishers, and studios of all sizes across global and regional markets.
About Xsolla
Xsolla connects the tools, systems, payments, and web shops used by the video games industry, positioning itself as a global merchant of record supporting over 1,000 payment methods and a cumulative audience of 50 million, with transaction fees around 5%. Its services include tax management, fraud monitoring and prevention, global and regional regulatory compliance, refund and dispute management, and end-user payment support. Xsolla's product lineup includes the Xsolla SDK for native in-app payments on side-loaded apps and alternative app stores, a Buy Button enabling link-out purchases from iOS mobile games in the U.S., and Web Shop for building customized, direct-to-consumer game storefronts. The company works with major gaming industry partners and clients such as Mytona, Ubisoft, MARVEL SNAP, and others, and highlights partner success stories, industry events, and its own culture and hiring initiatives on its site.
Skills
About the Role
You will own how content, campaigns, and partner experiences are surfaced across x.la, Xsolla Mall, and key homepage surfaces. Working as a strong individual contributor with real ownership, you will turn cross-functional priorities from Marketing, Business Development, Product, SEO, and Paid Media into a clear, prioritized content roadmap that drives awareness, engagement, and adoption across the ecosystem. You will consult stakeholders, own prioritization, and ensure alignment with the VP of Marketing and VP of Xsolla Partner Network, while managing day-to-day live operations, content freshness, campaign launches, and performance optimization across marketplace surfaces.
Requirements
- 2–5 years of experience in content operations, digital merchandising, marketplace operations, or similar roles
- Experience managing homepage or platform content, content calendars, or live digital surfaces
- Demonstrated experience applying AI tools and agentic AI workflows (LLMs, AI agents, automation platforms) to content operations
- Ability to identify repetitive operational processes and design AI-driven automations to improve speed, consistency, and scale
- Comfort working with evolving AI tooling; willingness to experiment with and iterate on AI agents and AI-assisted workflows
- Strong organizational skills with the ability to balance multiple stakeholders and priorities
- Comfortable working in evolving systems and building processes where tools are still maturing
- Analytical mindset with experience using data to guide decisions
- Familiarity with CMS platforms, project tracking tools, and dashboards
Responsibilities
- Execute the content and placement plan across x.la and Xsolla Mall homepage and marketplace surfaces as directed by Marketing, BD, and Product stakeholders
- Maintain the operational content programming roadmap, translating strategic priorities into actionable live-ops timelines
- Translate launches, campaigns, and partner initiatives into clear marketplace programming for execution
- Ensure alignment with leadership on priorities and trade-offs
- Manage day-to-day live operations across homepage tiles, featured placements, storefronts, and promotional modules
- Maintain content freshness, cadence, and quality across all marketplace surfaces
- Coordinate campaign launches and updates including scheduling, QA, and go-live execution
- Work with stakeholders on a content calendar, planning updates over time
- Work closely with Ops and Product teams to execute within existing CMS and tooling constraints
- Manage localization of landing pages and promotional assets with regional teams
- Serve as the main point of contact for marketplace content execution requests from Marketing, BD, and other stakeholders
- Consult stakeholders to understand operational objectives, then own prioritization and sequencing of live-ops content
- Proactively flag conflicts, capacity risks, and trade-offs, ensuring leadership alignment
- Provide operational tracking for live content, reporting on CTR, engagement, and platform health
- Partner with data and ops teams to ensure content performance dashboards are available and actionable
- Implement content and placement optimizations based on performance insights and marketing strategy
- Support experimentation efforts such as placement testing and A/B tests
- Support x.la's evolution into a scalable ecosystem of partner, brand, influencer, and creator storefront pages
- Help define templates, repeatable processes, and operating standards to support scale
- Normalize processes across x.la and Xsolla Mall where possible, adapting where necessary
- Provide structured feedback to ops and product teams on tooling gaps and improvement opportunities
- Build up a Content Calendar process to lay out a roadmap for content development
Benefits
- Latest Mac workplaces and additional hardware
- Free trainings and participation in specialized conferences
- Health insurance (Medical, dental and optical) for employee and dependants
- Flexible hours
- No dress code
- Comfortable and new office environment