Community Relations Associate
Alumni Ventures (AV) is a venture capital firm giving accredited individual investors access to top-tier venture deals. It partners with and co-invests alongside leading lead VC firms, applying its own due diligence, and builds diversified venture portfolios for its investors. Its clients are primarily accredited individual investors seeking portfolio returns and diversification through venture capital exposure.
About Alumni Ventures
Alumni Ventures is America's largest venture firm for individuals, giving accredited investors access to competitive venture deals typically reserved for institutional and elite investors. The firm partners with and co-invests alongside leading VC firms such as Andreessen Horowitz, Sequoia, Bessemer Venture Partners, Y Combinator, Founders Fund, Kleiner Perkins, and Khosla Ventures, applying rigorous due diligence across pre-seed to later-stage deals in diverse sectors and geographies. AV offers multiple ways to invest, including annual diversified funds, a syndicate for real-time deal-by-deal investing, investing clubs, a Next Gen Family Office Club, concierge services, and a Diamond Club loyalty program. The firm serves accredited individual investors, family offices, and investing syndicate members, with over 850,000 community members, 25,000+ investors, $1.6B+ capital raised, 1,800+ current and historical portfolio companies, and more than 40 full-time venture investors across 7 offices in the US, UK, and Japan. It has been recognized on TIME's 'America's Top Venture Firms' and CB Insights' 'Top US VC Firms' lists.
Skills
About the Role
You will support prospective and existing investors throughout their journey, responding to questions and helping them navigate offerings and processes. You will build relationships, support onboarding and engagement, coordinate events and fundraising activities, maintain CRM data, prepare reporting, improve workflows, and contribute to strategic projects.
Requirements
- 1+ years of experience in a customer-facing environment
- Effective written and verbal communication skills
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities and follow through consistently
- Ability to build positive relationships and provide thoughtful stakeholder support
- Ability to learn and use new systems, tools, and business processes
- Interest in investing, venture capital, financial markets, startups, or related business topics
Responsibilities
- Serve as a day-to-day point of contact for prospective and existing investors
- Respond to investor questions through email, phone, webinars, events, and other communication channels
- Help investors navigate offerings, processes, and the community experience
- Build relationships with investors, community members, and internal stakeholders
- Support investor onboarding and ongoing engagement
- Support fundraising initiatives, fund operations, club programs, and syndication activities
- Assist with virtual events, investor meetings, webinar preparation, and follow-up activities
- Track engagement activity, investor interactions, and business metrics
- Maintain accurate data in HubSpot and other internal systems
- Support reporting and identify workflow and communication improvements
- Participate in special projects, research, pilot programs, and cross-functional initiatives
Benefits
- Comprehensive health coverage
- Dental and vision plans
- HSA, FSA, and commuter benefits
- 401(k) with company match and immediate vesting
- Company-paid life and disability insurance
- Employee assistance, health advocacy, and wellness programs
- Flexible unlimited PTO
- Paid parental leave
- 11 company holidays
- Eligible equity
- Eligible corporate bonus