Community Programs Manager, Champion Network

Skills

About the Role

You will lead community engagement and build the operations behind the OpenAI Champion Network. You will run recurring programs, craft member communications and recaps, manage nominations, onboarding and recognition, build workflows and AI automations, and use data and feedback to improve programs.

Requirements

• More than five years of relevant experience including customer-facing community work and program operations
• Experience designing and running community programs at scale
• Experience building workflows, automations or integrations
• Clear writing skills
• Ability to use data and member feedback for recommendations
• Ability to use AI to build practical solutions
• Cross-team collaboration skills

Responsibilities

• Develop and lead recurring community engagement programs
• Shape member communications and follow-up
• Run membership and recognition operations
• Build reliable community workflows and partner on integrations
• Build and improve automations using AI
• Track participation and use data and feedback to improve programs

Benefits

• Equity
• Medical, dental and vision insurance
• Health Savings Account employer contributions
• Health FSA, Dependent Care FSA and commuter pre-tax accounts
• 401(k) with employer match
• Paid parental leave
• Paid medical and caregiver leave
• Flexible PTO
• 13+ paid company holidays
• Paid sick time
• Mental health and wellness support
• Employer-paid life and disability coverage
• Learning and development stipend
• Daily meals and meal delivery credits
• Relocation support
• Charitable donation matching and wellness stipends