Clinical Lead - New Products

Skills

About the Role

You'll deliver exceptional clinical care across our services — diagnostics, hair loss, metabolic health — while helping us get the operational side of patient care right. This is a hands-on, patient-first role where your frontline experience is the most important thing you bring. You'll work cross-functionally with Operations, Commercial, Product and Design to bring new services to life, from early validation through to live delivery, and shape what's to come.

Requirements

• MBBS or equivalent; full GMC registration with a licence to practise — active and in good standing
• Committed to ongoing CPD and revalidation throughout this role
• Substantive experience as a GP, with further training or demonstrable interest in Women's Health, hormone health, or menopause medicine
• Interest in obesity management, including pharmacological and behavioural approaches
• Experience in both NHS as well as private practice, with digital health or telemedicine experience
• Experience supervising, mentoring, or training other clinicians — formally or informally
• Thrives on working in a fast-moving environment where things aren't always perfectly defined
• Grounding in lifestyle medicine, metabolic health, or preventive care (nice to have)
• Demonstrable experience working in, or closely alongside, a startup or high-growth environment (nice to have)
• Experience working in a multifunctional team alongside Operations, Product and Design (nice to have)

Responsibilities

• Deliver high-quality, personalised consultations across diagnostics, hair loss, hormone health, and other new services in future
• Conduct in-depth lifestyle and diagnostic appointments, interpreting results and translating them into clear, actionable plans for patients
• Prescribe independently within your scope, applying sound clinical judgement and evidence-based practice
• Use new digital tools and AI to enhance consultation quality, customer experience, and clinical efficiency
• Manage the clinical workforce across diagnostic and hair workstreams, ensuring consultations and treatment decisions meet the highest standards
• Act as a point of escalation for complex or borderline cases, supporting other clinicians where needed
• Lead the induction and ongoing training of the clinical team, ensuring all clinicians are confident and competent across treatment areas
• Proactively identify development needs across the prescribing team and run regular clinical learning sessions
• Foster an open safety culture where questions are welcomed and standards are consistently upheld
• Work closely with the operations team to identify friction points in the patient and clinician journey and resolve them practically
• Follow and contribute to clinical SOPs, treatment protocols, and decision pathways
• Participate in clinical governance, audit, and outcome review
• Provide day-to-day clinical input to cross-functional squads including product, design, and engineering
• Contribute to clinical content including patient-facing materials and clinical education
• Review, challenge, and co-design clinical pathways, treatment protocols, patient journeys, and operational protocols

Benefits

• Annual development budget plus 3 days of professional development leave
• Hybrid setup in Old Street office
• Private health insurance through Vitality or a monthly wellness allowance
• 25 days of holiday
• Enhanced parental leave
• Work from anywhere 3 weeks out of the year
• Vibrant office culture with regular socials, clubs, after-school sport, and seasonal events