Client Promotions Operations Specialist
TMGM (Trademax Global Limited / Trademax Australia Limited) is an online CFD and forex broker offering trading in Forex, Precious Metals, Cryptocurrencies, Oil, Shares and Indices. It serves retail investors globally, providing platforms like MetaTrader 4/5 and its own TMGM app, with competitive spreads, high leverage, and various account types including cent accounts.
About TMGM
TMGM is a global online trading broker operating under Trademax Australia Limited (regulated by ASIC, AFSL no. 436416, based in Sydney, NSW, Australia) and Trademax Global Limited. The company offers CFD trading across six asset classes—Forex, Precious Metals, Cryptocurrencies, Oil, Shares, and Indices—via industry-standard platforms such as MetaTrader 4 and MetaTrader 5, as well as its own TMGM mobile app. It serves retail traders and investors in over 150 countries (excluding the US, Malaysia and Thailand), offering features like tight spreads from 0.0 pips, leverage up to 1:1000, minimum deposits as low as $15-$100, fast execution, segregated client funds, and multiple funding options with no fees. TMGM also provides educational resources including a trading academy, webinars, market news and analysis, and runs promotions such as trading competitions, referral bonuses, and cashback programs. The company has sponsorship partnerships with Chelsea FC and the Brooklyn Nets, and has received numerous industry awards for broker services, trading platforms, and customer support across the Asia-Pacific region.
Skills
About the Role
You will support the execution of client lifecycle marketing campaigns designed to increase client engagement, retention, and trading activity. You will coordinate end-to-end promotional campaign processes, from feasibility assessment and planning support through to execution coordination and platform implementation. You will review and validate promotion rules and campaign mechanics to ensure they are operationally feasible and consistent with system capabilities. You will liaise with internal stakeholders across Marketing, Risk, Legal, Compliance, and Technology to support campaign approval and implementation. You will assist with campaign system configuration, launch processes, and post-launch operational support, and monitor campaign performance while preparing basic reports on client participation and engagement outcomes. You will also support the development and maintenance of SOPs, campaign documentation, and internal training materials, and maintain campaign tracking records to ensure timely execution of promotional activities across multiple projects.
Requirements
- Bachelor's degree or higher in Marketing, Business, Finance, Economics, or a related field
- At least 1 year of relevant experience in marketing, campaign operations or promotional roles, with experience in financial services highly regarded
- Strong understanding of marketing campaign execution and client engagement strategies
- Ability to analyse data and interpret campaign performance metrics
- Strong organisational, analytical, and communication skills
- Ability to manage multiple campaigns and priorities in a fast-paced environment
Responsibilities
- Support the execution of client lifecycle marketing campaigns aimed at increasing client engagement, retention, and trading activity
- Coordinate end-to-end promotional campaign processes including feasibility assessment, planning support, execution coordination, and platform implementation
- Review and validate promotion rules and campaign mechanics to ensure operational feasibility and consistency with system capabilities
- Liaise with internal stakeholders including Marketing, Risk, Legal, Compliance, and Technology teams to support campaign approval and implementation
- Assist in campaign system configuration, launch processes, and post-launch operational support
- Monitor campaign performance and prepare basic reports on client participation and engagement outcomes
- Support development and maintenance of SOPs, campaign documentation, and internal training materials
- Maintain campaign tracking records and ensure timely execution of promotional activities across multiple projects
Benefits
- Competitive remuneration package aligned with experience and responsibilities
- Opportunities for professional development within a global financial services organisation
- Exposure to client lifecycle marketing, promotional campaign operations, and cross-functional project delivery
- Experience working in a fast-paced and regulated financial services environment