Chief Trust Officer, zerohash National Trust Bank

Skills

About the Role

Lead the fiduciary and trust operations of a proposed national trust bank, including custody, settlement, reconciliation, reserve operations, account administration, governance, regulatory readiness, vendor management, operational resilience, and team leadership.

Requirements

• 10+ years of progressive experience in banking, trust, custody, or payments operations at a federally regulated financial institution.
• Direct experience at a national bank, federally chartered trust company, or equivalent OCC-supervised institution.
• Deep knowledge of 12 CFR Part 9, OCC safety and soundness expectations, and fiduciary examination standards.
• Experience managing trust or custodial account administration and fiduciary recordkeeping.
• Experience building or managing high-volume, control-intensive regulated operations.
• Experience reporting to or working directly with a bank Board of Directors.
• Strong understanding of bank controls, internal audit, and OCC examination processes.
• Experience managing third-party and vendor relationships under OCC expectations.
• Ability to build, lead, and develop high-performing teams.
• Exceptional written and verbal communication skills, including board and regulator presentations.
• Willingness and ability to travel for regulatory meetings, partner engagements, and bank business.
• Preferred: Fiduciary Officer or Trust Officer experience, de novo bank experience, digital asset custody or stablecoin experience, CTFA or equivalent credentials, and payments or institutional custody experience.

Responsibilities

• Lead fiduciary functions including custody operations, settlement, reconciliation, reserve operations, and account administration.
• Design operational playbooks, standard operating procedures, and business continuity frameworks aligned with OCC expectations.
• Build and manage operational infrastructure from pre-opening through steady-state operations.
• Oversee fiduciary recordkeeping, account administration, asset segregation, ledger accuracy, and periodic reviews.
• Ensure compliance with OCC fiduciary standards, 12 CFR Part 9, and applicable state trust law.
• Report fiduciary activities, controls, incidents, and KPIs to the Board of Directors.
• Maintain audit-ready documentation and support OCC examinations and charter approval requirements.
• Manage banking partners, sub-custodians, reserve custodians, technology vendors, and third-party risk oversight.
• Own operational continuity, incident response, crisis management, and remediation of control gaps.
• Lead and develop trust and fiduciary teams while contributing to executive leadership.

Benefits

• Healthcare insurance with zerohash covering roughly 100% of employee premiums and a portion of spouse/children coverage for U.S. employees.
• Vision and dental insurance for U.S. employees.
• Chance to earn equity.
• Maternity and paternity leave after six months.
• WeWork All Access Membership.
• WFH yearly stipend.
• L&D yearly stipend after six months.