Business Associate
Native is an on-chain, non-custodial liquidity and trading infrastructure platform using credit-based liquidity, institutional-grade matching, and on-chain settlement for crypto and tokenized real-world assets.
Maintainer signals as of 9/25/2026
Funding history
Investors
Projects
About Native
Native develops a vertically integrated decentralized-exchange infrastructure stack. Its current platform separates pricing from asset settlement through Native Core, a sovereign on-chain matching engine, Native Swap Engine, credit-based liquidity pools, and relay integrations for wallets, aggregators, market makers, liquidity providers, and asset issuers. Native's current site also positions the platform as infrastructure for 24/7 spot liquidity in crypto and tokenized equities.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will support partner integrations from testing through production launch and ongoing performance monitoring. You will monitor service health, internal systems, and trading dashboards; answer partner questions; diagnose and escalate issues; follow cases through closure; and keep integration trackers, incident logs, and launch checklists current.
Requirements
- 0–2 years of experience
- Proficiency in English and Chinese
Responsibilities
- Support partner integrations, including test access, testing, production launch tracking, and performance monitoring
- Check existing partner integrations for service health, availability, performance, and key signals
- Serve as the first contact for partner feedback, questions, and issues
- Respond to routine questions using documentation, the internal knowledge base, and available tools
- Diagnose issues, share updates, escalate unresolved cases, track progress, follow up, and close cases with partners
- Monitor internal system and trading dashboards for abnormal behavior or operating parameters
- Investigate system-alert anomalies, record details, follow SOPs, and alert the appropriate owner
- Maintain integration trackers, incident logs, and launch checklists