Business Analyst
Blockchain.com is a financial services company and crypto finance house founded in 2011. It provides a platform for buying, selling, and trading cryptocurrencies, offering a crypto wallet, an exchange, and institutional services. It also provides key infrastructure for the crypto community, including a Blockchain Explorer and an API for building on Bitcoin. The company serves millions of users worldwide, from individuals to institutions, with the goal of accelerating crypto adoption. Its subsidiary, Blockchain Ventures, is a venture capital fund that supports and invests in distributed ledger technology (DLT) projects.
Projects
About Blockchain.com
Blockchain.com, a crypto finance house established in 2011, pioneered key infrastructure for the bitcoin community with its Blockchain Explorer and an API for building on Bitcoin. The company offers a comprehensive suite of crypto products for both individual and institutional clients. For individuals, it provides a widely used self-custody crypto wallet for buying, selling, swapping, and earning rewards, alongside a high-speed trading exchange with 24/7 support. For institutional clients, the platform offers high-touch solutions like Spot OTC, derivatives, structured products, and margin lending. Blockchain.com also provides extensive blockchain data services, including a public explorer, a powerful data API, and industry-leading charts. Its subsidiary, Blockchain Ventures, is a venture capital fund created to support and invest in distributed ledger technology (DLT) projects that advance the industry and have a positive societal impact, aiming to build an open, fair, and accessible financial system.
Skills
About the Role
You will support the strategy, roadmap, and commercial performance of key business areas within Consumer. Working closely with Business Leads, Product, Engineering, Trading, Risk, Compliance, Marketing, Finance, and Regional teams, you'll help identify opportunities, shape product priorities, build business cases, track performance, and support the launch of new initiatives. You'll analyze business performance, translate data and customer insights into product recommendations, and help establish a clear operating cadence around performance tracking, experimentation, and business reviews.
Requirements
- Experience in business analysis, product analytics, product operations, strategy, growth, fintech, crypto, payments, consulting, or consumer technology
- Strong analytical skills and comfort working with data, business modeling, funnels, unit economics, pricing, conversion, retention, and profitability
- Ability to turn data, customer insights, and business problems into clear product recommendations
- Strong product judgment and strong interest in building customer-facing products
- Ability to work closely with Product and Engineering teams, including helping define requirements, prioritize opportunities, and support execution
- Strong communication skills and ability to present findings clearly to cross-functional stakeholders
- Comfort operating in a fast-moving, ambiguous environment
- High ownership, attention to detail, and willingness to work across both strategic analysis and hands-on product execution
- Interest in crypto, fintech, consumer products, and high-growth businesses
Responsibilities
- Support the strategy, roadmap, and commercial performance of key business areas within Consumer
- Analyze business performance across users, activity, revenue, margin, retention, volume, conversion, and P&L
- Work with Business Leads and Product Managers to identify product opportunities, define problem statements, and support prioritization
- Translate business goals, customer insights, and data analysis into clear product recommendations
- Build dashboards, reports, and analysis to help teams understand performance, diagnose issues, and identify opportunities
- Support business cases for new products, features, markets, or customer propositions
- Partner with Product and Engineering to help define requirements, clarify trade-offs, and support delivery of customer-facing features
- Support product launches by coordinating inputs across Product, Engineering, Marketing, CRM, Growth, Compliance, Operations, and Regional teams
- Work with Trading, Treasury, Risk, Finance, and Compliance to analyze pricing, economics, risk controls, and profitability
- Track competitors, customer behavior, and market trends to identify opportunities to differentiate and win share
- Help establish a clear operating cadence around performance tracking, experimentation, launches, product reviews, and business reviews
Benefits
- Unlimited vacation policy
- Unlimited books policy
- Apple equipment
- Learning and development opportunities
- Meaningful equity
