Bitcoin Business Operations and Strategy Intern
FIOR Digital GmbH is the Salzburg-based Austrian company operating 21bitcoin, a MiCAR-authorized Bitcoin financial platform for buying, selling, saving, transferring, and custodially or self-custodially holding Bitcoin.
Funding history
About FIOR Digital GmbH
FIOR Digital GmbH operates the 21bitcoin Bitcoin-only platform and app. Its current regulated services include exchanging crypto-assets for funds, custody and administration of crypto-assets, and crypto-asset transfers. The platform offers instant Bitcoin purchases, savings plans, limit orders, deposits, wallet transfers, tax reporting, professional custody, self-custody options, and dedicated private-client OTC support through 21private. The company was founded in 2021 and is headquartered in Salzburg, Austria.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will support Anti-Financial Crime cases, KYC reviews, transaction monitoring, and suspicious-activity reports. You will work across operations, product, and support to improve customer processes, analyse AI-supported workflows, prepare data-based evaluations, onboard and offboard affiliate partners, and optimise systems and processes.
Requirements
- Fluent German and English
- Interest in Bitcoin, startups, and operational processes
- Proficiency with Slack, Notion, or Jira
- Experience in a startup, consulting, or financial services is preferred
- Understanding of compliance or Anti-Financial Crime topics is preferred
Responsibilities
- Process Anti-Financial Crime cases accurately and promptly
- Identify suspicious transaction patterns
- Support KYC reviews and regulatory compliance
- Assist with transaction monitoring and suspicious-activity reports
- Use compliance tools to reduce risk
- Collaborate with operations, product, and support teams
- Improve the customer experience across processes
- Analyse and optimise AI-supported workflows
- Prepare data-based analyses to support decisions
- Onboard and offboard affiliate partners
- Continuously optimise systems and processes
Benefits
- Flexible working hours
- Team events
- Modern offices in Salzburg and Vienna
Hiring Process
Resume and meme review → introductory call → operations deep dive with case study → decision