Background Investigator

Skills

About the Role

You will conduct background interviews and investigations into project teams, perform OSINT research with limited data, verify identification documents, and evaluate teams for risk and quality. You will document findings clearly, communicate KYC status and requirements, assist customers through the verification process, and create KYC-related content.

Requirements

• 3+ years of experience in investigations, KYC or a related field
• Proven experience conducting complex behavioral interviews
• Fluent in English
• Excellent verbal and written communication skills
• Experience performing OSINT investigations
• Familiarity with Web3 social media platforms, especially X/Twitter
• Understanding of KYC regulations, AML/CFT laws, and compliance standards
• Highly organized and self-driven, able to work independently
• Comfortable in a fast-paced startup environment
• Able to manage multiple projects and prioritize tasks effectively
• Passionate about crypto and eager to learn about new projects

Responsibilities

• Manage delivery of the KYC badge product
• Conduct interviews with project team members to assess risks and identify discrepancies
• Perform thorough investigations using open-source information with limited data
• Provide excellent customer service to clients undergoing the KYC process
• Communicate with teams about KYC badge status and requirements
• Help customers submit and verify identification documents through systems
• Document findings clearly to support each KYC badge decision
• Evaluate project teams for quality and risk factors
• Create content and thought leadership related to KYC and investigations

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k) plan with company matching
• Life and accidental death and dismemberment insurance
• HSA (with high deductible plan)
• FSA
• Flexible paid time off and holidays
• Variable commission program for business development sales roles