Back of House Coordinator

Skills

About the Role

You'll be the administrative and logistical backbone of local short-term rental operations, working closely with the Team Lead of Back of House to ensure inventory is managed, vendors are supported, and the field team is equipped to focus on guests and owners. You'll serve as a key point of coordination across multiple back-of-house functions including housekeeping, maintenance ticket flow, and warehousing, helping keep the market running smoothly. This role is ideal if you're highly organized, responsive, and energized by fast-paced problem solving. This is an hourly, non-exempt position.

Requirements

• 2–3 years of experience in operations coordination, logistics, or hospitality support
• Excellent attention to detail and time management
• Strong written and verbal communication skills
• Ability to remain calm and responsive in fast-moving operational environments
• Comfortable working both in the field and in office/warehouse environments
• Tech savvy and experienced with mobile scheduling, task tools, or PMS platforms as well as Google Workspace

Responsibilities

• Assist in managing warehouse and storage space, keeping areas tidy and organized
• Track inventory usage and restock needs for consumables, linens, and key operating supplies in central warehouses and satellite storage locations
• Coordinate delivery or retrieval of inventory and supplies to/from homes as needed
• Assist the Team Lead, Back of House with management of housekeeping vendors and teams
• Support the Team Lead and other market team members with coordination and management of third party maintenance vendors as needed
• Log and report field activity data into operational systems with accuracy and timeliness
• Execute market-level projects that touch multiple zones/teams, such as updating branded materials around the market
• Rotate between being warehouse-based and field-based as needed to support each day's work

Benefits

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• Wellness and home office/cell phone subsidies
• Robust health, dental, vision insurance, and more