Associate, Procurement Manager (Operations & Services)

Skills

About the Role

You will lead sourcing and contracting for data center operations and services categories, reporting to the Head of Procurement. You will define service requirements with Operations, build category strategies, run RFPs and bid evaluations, negotiate MSAs and SOWs, manage POs and change orders, track supplier SLAs and KPIs, and maintain procurement documentation and compliance.

Requirements

• Bachelor's degree in Integrated Supply Chain Management, Business, Engineering, Project Management or related field; five to seven years of relevant experience may substitute
• 4+ years of procurement experience supporting data center operations, facilities management, hyperscale, energy, utilities, industrial or other mission-critical environments
• Experience sourcing and contracting operations or services categories
• Working knowledge of MSA and SOW structures, rate cards, escalation mechanisms and SLA/KPI frameworks
• Ability to negotiate complex multi-year service contracts
• Strong understanding of procurement best practices including competitive sourcing, bid evaluation and RFP development
• Excellent communication and analytical skills
• Strong customer-service orientation

Responsibilities

• Define service, maintenance and spares requirements with Operations and project teams
• Develop category and sourcing strategies for recurring operations and services spend
• Translate maintenance programs and OEM requirements into scopes of work and service levels
• Maintain an annual sourcing and renewal calendar
• Lead vendor prequalification and competitive sourcing events and RFP/RFQ development
• Analyze proposals and perform total cost of ownership evaluations
• Negotiate pricing, rate cards, escalation, service levels and commercial terms
• Consolidate demand into regional or national master agreements
• Prepare award recommendations for leadership
• Support drafting and negotiation of MSAs and SOWs with Legal
• Create and manage purchase orders, change orders, amendments and renewals
• Establish and track SLAs and KPIs and lead quarterly business reviews with suppliers
• Support supplier onboarding, performance evaluation and corrective action plans
• Maintain procurement documentation, trackers, scorecards and risk registers
• Prepare recurring reporting on spend, savings and supplier performance
• Ensure compliance with P2P policies, internal controls and audit requirements

Benefits

• Discretionary bonus
• Hybrid/Flexible Working Arrangements
• Flexible Time Off (paid)
• 3% 401(k) company contribution
• Company-paid health and protective benefits for employees, partners, and other dependents
• Generous paid Parental Leave
• Competitive family planning benefits for US employees
• Opportunities to learn about the Crypto & Data Center industries
• Free daily snacks and weekly breakfasts/lunches
• Employee Resource Groups
• Free coaching and counseling sessions through Headspace