Assistant Officer Personal Banker Consumer Banking Group
DBS Bank Ltd is a Singapore-based bank providing personal, SME, corporate, institutional, wealth management, financial markets, and digital banking services. Its clients include consumers, small and medium-sized businesses, corporations, and institutional customers.
About DBS Bank Ltd
DBS Bank Ltd provides banking products and services including accounts, cards, insurance, loans, investments, digital banking, payments, trade finance, foreign exchange, commodities, investment solutions, and derivatives clearing. Through its SME business, it supports businesses with financing, cash-flow management, online banking through DBS IDEAL, sustainability programmes, and business-growth initiatives. The bank serves personal customers, SMEs, corporate and institutional clients, and wealth-management customers across its regional markets.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will acquire new customers to grow current and savings account portfolios. You will build customer relationships, identify financial needs, recommend banking solutions, and cross-sell wealth management, insurance, and loan products. You will meet targets, provide customer service, and follow internal, operational risk, and regulatory requirements.
Requirements
- Bachelor’s degree or diploma in Business, Finance, or a related discipline
- Experience in sales, customer service, or relationship management, preferably in financial services
- Interpersonal and communication skills
- Track record of meeting performance targets
- Knowledge of retail banking products, financial regulations, and compliance procedures
Responsibilities
- Acquire new-to-bank customers for current and savings account portfolios
- Build customer relationships and identify financial needs
- Recommend suitable banking solutions
- Cross-sell wealth management, insurance, and loan products
- Meet established performance targets
- Deliver customer service aligned with bank standards
- Follow internal policies, operational risk guidelines, and regulatory compliance standards
