AI Deployment Manager
Cresta is an enterprise customer-experience AI platform that unifies autonomous AI agents, real-time agent assistance, and conversation intelligence for contact centers.
Funding history
About Cresta
Cresta Intelligence, Inc. operates Cresta, a human-centric AI platform for enterprise contact centers. Its products automate selected customer conversations, assist human agents in real time, and analyze conversations to improve customer experience, revenue, and operating efficiency.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead end-to-end customer AI deployments in APAC, turn AI initiatives into adopted solutions, define success metrics, keep projects on schedule, translate technical concepts into actionable plans, and provide structure and momentum across complex initiatives.
Requirements
- Technical or AI-driven SaaS implementation experience
- Project management
- Consultative customer-facing approach
- Technical concepts
- Data
- Analytics
- Technology translation
- Execution and ownership
Responsibilities
- Lead customer AI deployments end-to-end in APAC
- Turn AI initiatives into live, adopted solutions with measurable outcomes
- Define and manage deployment success metrics
- Keep deployments on schedule
- Translate complex technology into actionable plans
- Provide clarity and structure for complex initiatives
Benefits
- Medical, dental, and vision coverage
- Paid parental leave
- Remote work setup budget
- Monthly wellness and communication stipend
- 20 days of vacation time