Agent Liquidity Admin Manager
Wave Mobile Money is a financial technology company providing affordable mobile money services across Africa.
Funding history
About Wave Mobile Money Inc.
Wave Mobile Money builds and operates a mobile financial network intended to help make Africa the first cashless continent. Its consumer services enable users to deposit and withdraw money, send funds, pay bills, buy airtime, and access customer support through mobile applications and agents. Wave Business provides bulk payments, in-person merchant payments, cash collection tools, a business portal, and checkout APIs. The company serves consumers, agents, merchants, businesses, and other clients across multiple African countries.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You'll support the effective management of liquidity operations across the country. You'll monitor cash availability across the agent network, spot shortages or imbalances, and use data to drive decisions. You'll lead a Liquidity Admin officer, support field liquidity staff, act as the control tower for liquidity operations, prepare weekly and monthly reports, monitor risks such as misconduct or theft, and build relationships with banking partners and Cash In Transit companies.
Requirements
- 5 years of experience in liquidity management or a closely related operational role
- Proven experience managing and supervising field teams, preferably in agent operations, cash management or cash-in-transit
- Strong understanding of mobile money liquidity management
- Bachelor's degree or equivalent in Finance, Accounting, Business Management or a related field
- Strong Excel skills
- Strong French proficiency; English is an added advantage
Responsibilities
- Monitor liquidity levels nationwide and identify shortages or imbalances
- Support Regional Liquidity Managers in daily operations
- Use data to drive decision-making in the Liquidity department
- Support implementation of liquidity strategies and operational plans to meet OKRs
- Conduct field research and investigations to improve liquidity management
- Lead a Liquidity Admin officer and support field liquidity staff
- Serve as the main control tower for liquidity operations
- Coordinate daily activities and provide operational guidance
- Work with People Operations to recruit and onboard team members
- Monitor daily activities to identify misconduct, theft or operational risks and escalate concerns
- Prepare weekly and monthly reports on team performance and liquidity operations
- Document processes and develop supporting materials
- Build relationships with banking partners and Cash In Transit companies
- Identify operational bottlenecks and continuously improve liquidity processes and tools
Benefits
- Generous health insurance for you and your dependents
- Parental leave (26 weeks for mothers and 4 weeks for fathers)
- Subsidized childcare
- Subsidized gym memberships and fitness classes
- Airtime reimbursement
- Free food and a beautiful office space
