Account Manager
Adyen is a Dutch financial technology company providing global payment acceptance.
Projects
About Adyen
Adyen N.V. operates a unified financial technology platform for businesses. Its services cover online, in-person, and in-app payments; acquiring; payment methods; risk and authentication; platforms and marketplaces; payouts; card issuing; business accounts; capital; and liquidity management.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage key enterprise merchant relationships across industries and channels. You will drive growth through share-of-wallet expansion, cross-selling, and upselling while providing payments expertise and guidance. You will assess customer needs, coordinate internal projects, and collaborate with colleagues across the organization.
Requirements
- At least 6 years of experience managing enterprise-level clients
- Experience winning share-of-wallet, cross-selling, and upselling deals
- Excellent project management skills
- Commercial acumen and entrepreneurial drive
- Strong communication and relationship-building skills
- Ability to work with global multicultural colleagues
- Understanding of payments is a plus
- Experience working with startups and development teams is a plus
- Travel of approximately 10% is required
Responsibilities
- Manage merchant success and satisfaction
- Drive share-of-wallet growth, cross-selling, and upselling
- Build relationships with key merchant stakeholders
- Assess customer needs and provide payments guidance
- Coordinate internal projects for merchants
- Collaborate with global colleagues