VIP Business Strategy and Operations Specialist
OKX is a leading global cryptocurrency exchange offering a wide range of trading services, including spot and derivatives trading, as well as Web3 solutions.
Maintainer signals as of 9/2/2026
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About OKX
OKX is a global cryptocurrency exchange known for its trading services and financial products. The platform offers a wide range of features, including spot and derivatives trading, staking services, and a user-friendly interface suitable for both beginners and experienced traders.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will identify VIP-business growth and efficiency opportunities and turn them into scalable operating strategies. You will develop client segmentation, product and benefit propositions, RM playbooks, analytical frameworks, and reusable tools. You will lead strategic initiatives through design, coordination, execution, and performance evaluation.
Requirements
- 5+ years of experience in strategy and operations, commercial operations, user growth, client management, or business strategy
- Commercial judgment
- Strategy development and execution experience
- Client-management knowledge
- Analytical thinking and attribution analysis
- Cross-functional leadership
- Knowledge of cryptocurrency, trading products, and Web3
- Chinese and English communication skills
Responsibilities
- Define VIP business operations strategies and execution roadmaps
- Build VIP client segmentation and management models
- Design product, benefit, engagement, and client-value growth strategies
- Translate central strategies into actionable RM playbooks
- Lead strategic initiatives for client growth, product penetration, trading growth, asset retention, client reactivation, and RM productivity
- Establish analytical frameworks across clients, products, trading activity, and RM performance
- Evaluate strategy outcomes, identify growth drivers, and create reusable operating mechanisms and tools
Benefits
- Team-building programs and company events
