Trading Operations Engineer
TMGM (Trademax Global Limited / Trademax Australia Limited) is an online CFD and forex broker offering trading in Forex, Precious Metals, Cryptocurrencies, Oil, Shares and Indices. It serves retail investors globally, providing platforms like MetaTrader 4/5 and its own TMGM app, with competitive spreads, high leverage, and various account types including cent accounts.
About TMGM
TMGM is a global online trading broker operating under Trademax Australia Limited (regulated by ASIC, AFSL no. 436416, based in Sydney, NSW, Australia) and Trademax Global Limited. The company offers CFD trading across six asset classes—Forex, Precious Metals, Cryptocurrencies, Oil, Shares, and Indices—via industry-standard platforms such as MetaTrader 4 and MetaTrader 5, as well as its own TMGM mobile app. It serves retail traders and investors in over 150 countries (excluding the US, Malaysia and Thailand), offering features like tight spreads from 0.0 pips, leverage up to 1:1000, minimum deposits as low as $15-$100, fast execution, segregated client funds, and multiple funding options with no fees. TMGM also provides educational resources including a trading academy, webinars, market news and analysis, and runs promotions such as trading competitions, referral bonuses, and cashback programs. The company has sponsorship partnerships with Chelsea FC and the Brooklyn Nets, and has received numerous industry awards for broker services, trading platforms, and customer support across the Asia-Pacific region.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage daily trading-operations cases, administer MT4 and MT5 settings and risk controls, and troubleshoot trading platform plugins. You will investigate issues using logs and SQL, automate reports and monitoring with scripting, identify operational risks, and maintain procedures and documentation.
Requirements
- 2–4 years of trading operations, technical operations, risk, data analysis, or related experience.
- Financial services.
- SQL.
- Coding.
- Python.
- Financial markets.
- Trading concepts.
- Analytical skills.
- Problem-solving.
- Prioritization.
- Brokerage operations.
- CFD.
- Forex.
- Leveraged trading.
- MT4.
- MT5.
- Copy Trading.
- MAM.
- Dynamic Margin.
- Mandarin.
Responsibilities
- Triage, prioritize, and resolve operational requests and incidents.
- Configure and administer MT4 and MT5 trading settings, risk parameters, and platform controls.
- Support and troubleshoot Copy Trading, MAM, and Dynamic Margin plugins.
- Investigate platform and plugin issues using logs and SQL.
- Build recurring reports and monitoring checks using SQL and scripting.
- Identify trading-related operational risks and communicate findings to stakeholders.
- Maintain procedures and documentation and improve controls and workflows.
Benefits
- Performance-based bonuses.
- Health and wellness benefits.
- Flexible working arrangements.
