Teller Part Time Belle Hall
Wells Fargo is a financial services company providing banking, lending, credit card, investment, wealth management, commercial banking, and corporate and investment banking services to consumers, businesses, and communities.
About Wells Fargo
Wells Fargo offers checking and savings accounts, credit cards, home and personal loans, auto loans, digital banking, payments, investment and wealth management, commercial banking, and corporate and investment banking. Its services support personal customers, small businesses, commercial clients, and institutional customers, with additional customer support through branches, ATMs, online banking, and the Wells Fargo Mobile app.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will support customers’ everyday banking needs through in-branch interactions, accurately process deposits, withdrawals, payments, and check cashing, welcome customers, understand their needs, guide them to digital tools and appropriate bankers, identify product and service needs, manage operational activities, resolve routine concerns, and escalate complex issues.
Requirements
- 6+ months of interacting with customers experience
- Customer-facing experience
- Attention to detail
- Verbal communication
- Active listening
- Ability to follow policies, procedures, and controls
- Cash-handling experience
- Ability to recognize and escalate risk
- Ability to identify customer needs
- Ability to use digital banking tools
- Collaboration
- Relationship-building
- Organization
- Adaptability
- Ability to work Saturdays
Responsibilities
- Process customer transactions accurately
- Process deposits, withdrawals, payments, and check cashing
- Welcome customers and understand their needs
- Guide customers to digital tools and self-service options
- Build customer relationships
- Connect customers to relevant services and bankers
- Identify product and service needs
- Complete transactional and operational activities
- Manage risk according to policies and controls
- Resolve routine customer questions and concerns
- Escalate complex issues
- Collaborate with branch teammates
Benefits
- Work-life balance and well-being programs