Supply Chain Operations Program Manager, AI Infrastructure
OpenAIVisit OpenAI website
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
49 current maintainers29 active leads5 new active leads117 lead step-downs16 early lead departures
San Francisco, United States
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
About the Role
You will be the single-threaded operational leader for NPI and production ramps across AI infrastructure systems. You'll define operating plans, align cross-functional stakeholders, drive build and ramp readiness with manufacturing partners, manage risk, and build repeatable operating mechanisms.
Requirements
- 8+ years in Operations, Engineering, or Program Management in hardware, manufacturing, or supply chain
- Track record leading complex hardware NPI programs end-to-end
- Understanding of BOM management, ECO/MCO, build readiness, factory test, quality controls, and material planning
- Ability to lead cross-functional teams and influence senior stakeholders
- Exceptional written and verbal communication
Responsibilities
- Own operational readiness across NPI and ramp
- Translate infrastructure strategy into operating plans and decision frameworks
- Align Engineering, Operations, Sourcing, Finance, Capacity Planning, and executives
- Identify inflection points requiring decisions or investment
- Influence manufacturing partners on execution rigor
- Drive NPI build readiness
- Lead transition from NPI to mass production
- Translate engineering requirements into factory-ready plans
- Lead cross-functional build and debug cadences
- Drive factory and deployment ramp readiness
- Own end-to-end risk management
- Surface systemic bottlenecks and implement durable solutions
- Build repeatable operating mechanisms
- Define requirements for operational systems such as PLM
- Build relationships with contract manufacturers, OEMs, and integrators
- Support onsite factory builds and field deployments with travel
Benefits
- Medical, dental, and vision insurance with HSA employer contributions
- Health FSA, Dependent Care FSA, and commuter pre-tax accounts
- 401(k) with employer match
- Paid parental leave up to 24 weeks for birth parents and 20 weeks for non-birthing parents
- Paid medical and caregiver leave up to 8 weeks
- Flexible PTO for exempt employees
- 13+ paid company holidays and company office closures
- Paid sick or safe time
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend
- Daily meals in offices and meal delivery credits
- Relocation support for eligible employees
- Equity
- Performance-related bonus
- Charitable donation matching and wellness stipends