Staff Software Engineer

Parloa is an enterprise AI company providing an AI Agent Management Platform (AMP) for customer service and contact centers.

Berlin, Germany
About Parloa

Parloa builds AI agents and its AMP platform to help enterprises design, test, manage, and scale customer-service conversations.

View jobs by Parloa

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will write code daily while shaping technical strategy and architecture across teams. You will design enterprise-scale systems, lead design reviews, refactor key systems, balance speed with resilience and cost, and advise leadership on engineering capacity and customer needs.

Requirements

  • Typically 10–12+ years of technical leadership experience
  • Track record of organization-level or industry-level impact
  • Deep experience with enterprise-scale systems
  • Experience leading multi-team architecture
  • Ability to work at strategic and technical-detail levels
  • Experience working in ambiguous, high-stakes environments

Responsibilities

  • Write code to deliver business value
  • Define and drive technical strategy across teams and organization-wide initiatives
  • Lead architecture and design solutions that scale for global enterprise adoption
  • Balance short-term delivery with long-term resilience, cost, and scalability
  • Write foundational code, lead design reviews, and refactor key systems
  • Advise leadership on engineering capacity and market and customer demands
  • Set standards for iteration, action, and pragmatic engineering quality

Hiring Process

Recruiter Call → Technical Peer Interview → 360° Technical Interview Loop → Bar Raiser

Staff Software Engineer at Parloa | JobStash