SRE/DevOps Engineer- San Francisco, CA, the US
Kody is an agentic commerce platform with embedded payments, helping businesses manage payment acceptance, cash flow, customer engagement, and operations.
Maintainer signals as of 8/29/2026
Funding history
Investors
About Kody
Kody provides an all-in-one commerce and payments platform for businesses with physical locations, particularly hospitality and other brick-and-mortar businesses. Its services include payment acceptance, financial and banking services through partners, cash-flow access via KodyCard, management tools, reporting and analytics, customer tracking, loyalty features, and conversational AI capabilities. Kody supports businesses through web- and app-based technology and offers multiple pricing plans for merchants.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
Ensure production reliability and runbooks, implement reliability guardrails on AWS, own deployment pipelines and GitHub code management, lead incident response and blameless postmortems, and operate monitoring, logging, and alerting systems.
Requirements
- Experience deploying and operating applications on AWS with mastery of GitHub workflows and actions.
- Strong monitoring, log management, and scripting skills for triage and troubleshooting.
- End-to-end ownership, transparency, responsiveness, and communication.
- High resilience and focus during high-stakes production incidents.
- Fluency in Mandarin and English, verbal and written.
Responsibilities
- Partner with Platform Engineering to implement AWS reliability guardrails meeting uptime and SLA requirements.
- Own deployment pipelines and code management practices via GitHub.
- Lead production incident troubleshooting and conduct blameless postmortems.
- Implement monitoring, logging, and alerting to detect and mitigate anomalies.
- Bridge US operations and international engineering hubs through bilingual technical communication.
Benefits
- Competitive packages aligned with California market standards
- Lead a dynamic and innovative team in a rapidly growing company
- Collaborative, inclusive environment where contributions are recognized and valued
