Solutions Architect

Chainalysis is a blockchain data and intelligence company providing AI-powered software, data, services, and research for crypto investigations, compliance, fraud prevention, market intelligence, and Web3 security.

New York, United States
About Chainalysis

Chainalysis supplies blockchain intelligence and AI-powered solutions to government agencies, cryptocurrency exchanges, financial institutions, regulators, and cybersecurity companies. Its portfolio spans investigation, transaction monitoring, fraud prevention, risk assessment, threat intelligence, on-chain security, professional services, training, and research.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will provide technical leadership throughout the customer journey, translating business needs into solution designs and implementation paths. You will lead discovery, create demonstrations and proof-of-value experiences, conduct investigations, build integrations and automation, guide platform adoption, and connect customer feedback to product improvements.

Requirements

  • Have experience in financial services, compliance, investigations, fraud, cybersecurity, digital assets, transaction monitoring, sales engineering, solutions architecture, or enterprise product management
  • Explain complex technical or operational concepts to different audiences
  • Use storytelling, presentation, and written communication to engage technical and executive stakeholders
  • Solve challenging customer problems using a creative, structured, and investigative approach
  • Work with technical tools and learn new technologies
  • Operate effectively with ambiguous requirements and incomplete information
  • Focus on measurable customer outcomes
  • Demonstrate interest in blockchain

Responsibilities

  • Partner with account teams across the customer lifecycle
  • Lead discovery conversations to identify objectives, pain points, use cases, constraints, and success criteria
  • Translate business and operational needs into technical requirements, solution designs, and implementation paths
  • Create tailored demonstrations, proof-of-value experiences, and technical narratives
  • Conduct blockchain investigations and deliver compliance and regulatory guidance
  • Build notebooks, dashboards, automation workflows, data integrations, reference architectures, and agentic workflows
  • Develop AI-assisted workflows for investigations, analysis, and customer processes
  • Guide API implementation, workflow design, data movement, and integrations
  • Drive platform adoption and identify new customer use cases
  • Build technical evidence for impact reporting and renewal conversations
  • Own the feedback loop between customers and product and engineering stakeholders
  • Represent the organization at customer meetings, industry events, and conferences