Implementation Engineer
Plaid is a financial data network and fintech infrastructure company that helps people securely connect financial accounts to digital financial services.
Funding history
Projects
About Plaid Inc.
Plaid provides developer infrastructure and financial tools for account connectivity, financial data access, bank payments, identity verification, AML monitoring, credit and underwriting, and fraud prevention. Its network supports thousands of fintech companies and more than 12,000 financial institutions across the United States, Canada, the United Kingdom, and Europe.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own customer integrations from contract signature through production launch. You will plan and run technical onboarding, debug integrations with customer engineers, validate sandbox implementations, conduct go-live checks, diagnose conversion problems, and create reusable implementation resources and handovers.
Requirements
- 4+ years in a customer-facing technical role
- Experience with REST APIs, OAuth, webhooks, JSON, and web and mobile SDKs
- Experience using Postman or curl
- Ability to read API documentation critically
- Experience with SQL or data-querying tools
- Experience owning end-to-end technical projects
- Written communication skills for plans, handovers, and customer updates
Responsibilities
- Own customer integrations from signature to production launch
- Run implementation support and targeted debugging engagements
- Lead technical onboarding for customers adopting new products, use cases, or markets
- Debug API, SDK, OAuth redirect, and webhook integration issues
- Validate sandbox implementations and conduct go-live readiness checks
- Diagnose integration and conversion problems using data
- Produce account-management handovers and reusable implementation resources
- Escalate recurring integration failures to product and engineering teams
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan
