Software Engineer, Manufacturing Infrastructure

AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.

41 current maintainers27 active leads7 new active leads120 lead step-downs17 early lead departures
San Francisco, United States
About OpenAI

OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will design, build and validate the software used to manufacture, qualify and deliver hardware from the factory. You will build manufacturing process execution and data export infrastructure, CI and release pipelines for external partners, monitoring and diagnostics, and automation for bring-up and qualification. You will debug complex production issues across hardware, firmware and cloud, and work with internal and external teams to drive issues to closure.

Requirements

  • 7+ years of hands-on experience (or equivalent) in system software, platform software, hardware diagnostics and cloud infrastructure
  • Strong programming skills in C, C++, Rust or similar systems languages
  • Familiarity with shell and Python scripting for automation
  • Familiarity with Linux-based hardware platforms, OpenBMC, Redfish, firmware update systems, kernel drivers and fleet management software
  • Ability to debug live hardware using logs, packet captures, firmware traces and Linux tooling
  • Experience with hardware bring-up, manufacturing or qualification testing, or deployment of compute, networking or embedded platforms
  • Track record working with external vendors and manufacturing partners
  • Platform security knowledge is a plus
  • May need to meet legal status requirements under U.S. export control laws

Responsibilities

  • Design, develop and maintain software infrastructure for manufacturing process execution and data export
  • Own integration across internal customers and vendor systems
  • Build and maintain CI, release and delivery pipelines for external partners
  • Build internal systems to ingest, process, deliver and visualize data
  • Build system health monitoring, telemetry, remote diagnostics and recovery paths
  • Develop automation frameworks for board bring-up, rack bring-up and qualification
  • Package engineering releases into manufacturing-ready software recipes
  • Debug complex production issues across hardware, firmware, kernel, services and networking
  • Partner with cross-functional and external teams to define software contracts and drive issues to closure
  • Produce architecture notes, runbooks, validation records and decision documents

Benefits

  • Equity
  • Relocation assistance
  • Medical, dental, and vision insurance with employer HSA contributions
  • Pre-tax Health FSA, Dependent Care FSA and commuter accounts
  • 401(k) with employer match
  • Paid parental leave (up to 24 weeks for birth parents, 20 weeks for non-birthing parents)
  • Paid medical and caregiver leave (up to 8 weeks)
  • Flexible PTO for exempt employees
  • 13+ paid company holidays and company office closures
  • Paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in offices and meal delivery credits
  • Charitable donation matching and wellness stipends