Software Engineer Agent
SierraVisit Sierra website
Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.
San Francisco, United States
About Sierra
Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will design, build, deploy, tune, and evolve reliable production AI agents. You will own the agent development life cycle from pilot through continuous iteration, work directly with customers to solve business problems, and use customer insights to prototype tools and improve the platform.
Requirements
- End-to-end production-system development
- Technical problem-solving
- Customer collaboration
- Communication
- AI system
- LLM
- Evaluation framework
- Agent tooling
- RAG pipeline
- Prompt engineering
- React
- TypeScript
- Go
Responsibilities
- Design and deliver production-grade AI agents
- Own the Agent Development Life Cycle from pilot through deployment and iteration
- Work directly with enterprise customers to understand and solve business challenges
- Prototype tools and features based on customer needs
- Collaborate with research, product, and platform functions to evolve AI-agent development
Benefits
- Unlimited paid time off
- Medical, dental, and vision benefits
- Life insurance
- Disability benefits
- Retirement plan
- Parental leave
- Fertility and family-building benefits
- Lunch, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons
- Equity plan participation