Software Engineer Agent
36 minutes agoSalary: 180K - 390KSan Francisco, CA; Atlanta, GA; New York, NYOnsiteFull TimeEngineeringJobs by Sierra
SierraVisit Sierra website
Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.
San Francisco, United States
About Sierra
Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will design, build, tune, and deploy scalable AI agents for production environments. You will own work from pilot through continuous iteration, partner directly with customers to solve business problems, prototype platform features, and help shape future AI agent development.
Requirements
- Production systems
- Technical problem-solving
- Customer collaboration
- Technical communication
Responsibilities
- Design and deliver production-grade AI agents
- Own the Agent Development Life Cycle from pilot through deployment and iteration
- Build tune and evolve AI agents in production
- Partner directly with customers to solve business challenges
- Prototype new tools and features for the platform
- Collaborate with research product and platform functions
Benefits
- Unlimited paid time off
- Medical dental and vision benefits
- Life insurance
- Disability benefits
- Retirement plan
- Parental leave
- Fertility and family-building benefits through Carrot
- Lunch snacks and coffee
- Discretionary benefit stipend
- Free alphorn lessons
- Equity