Social Media Manager
Skills
About the Role
You will co-own Ramp’s social channels, creating content, managing communities, and planning calendars. You will produce written and lightly designed visual content, partner with designers on larger assets, and coordinate content featuring customers, talent, influencers, events, and office culture. You will support senior executives’ personal social platforms, identify timely opportunities, develop launch plans, track social metrics, and monitor and route social issues.
Requirements
- 7+ years of social media experience, ideally including experience with a B2B brand.
- Experience using social media tools such as Sprout Social and Sprinklr.
- Experience using content production tools such as Figma and Adobe Premiere.
- Understanding of social media success metrics and the ability to present and analyze them for the broader organization.
Responsibilities
- Co-own LinkedIn, X, Instagram, YouTube, and Facebook through content creation, community management, and calendar planning.
- Produce written and lightly designed visual content for social media.
- Partner with internal teams on content featuring customers, in-house talent, influencers, events, and office culture.
- Create strategies to leverage microinfluencers, investors, and other brands.
- Support senior executives’ personal social platforms.
- Identify reactive opportunities aligned with executive priorities and profiles.
- Help craft the social media strategy across marketing, content, and related efforts.
- Establish, track, analyze, and report social metrics.
- Create launch plans for product releases, media moments, and marketing campaigns.
- Monitor social media issues and flag and route them with internal teams.
Benefits
- Equity
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- Medical, dental, and vision insurance coverage
- One Medical annual membership
- 401(k) with employer match
- Fertility HRA
- Parental leave
- Pet insurance
- In-office meals and refreshments
- Relocation support to New York City or San Francisco
