Senior Technical Program Manager Infrastructure
Glean is an enterprise AI platform that connects company knowledge and systems to provide permission-aware search, AI assistance, and agents.
Funding history
About Glean
Glean develops enterprise Work AI software. Its platform provides enterprise search, a conversational AI assistant, and tools to build, govern, and orchestrate AI agents using a company’s connected data and permissions.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead infrastructure programs across compute, networking, storage, orchestration, and AI workloads. You will define deployment and configuration standards, establish reliability and cost metrics, coordinate capacity and performance initiatives, manage technical risks, and drive automation across infrastructure operations.
Requirements
- BS/MS in Computer Science, Engineering, or a related technical field
- 8-10+ years of technical program management, infrastructure, or SRE experience
- 3-5 years managing infrastructure or platform-scale programs
- Experience delivering cross-functional infrastructure programs in B2B or enterprise environments
- Experience with infrastructure, SRE, and ML/AI teams
- Understanding of AWS, GCP, or Azure cloud infrastructure
- Understanding of compute, networking, storage, and orchestration systems
- Ability to structure multi-quarter infrastructure programs
- Written and verbal communication skills
Responsibilities
- Lead infrastructure programs across compute, networking, storage, orchestration, and AI workloads
- Drive the infrastructure roadmap
- Define standards for provisioning, deployment automation, and configuration governance
- Develop frameworks for runtime health, scaling, and disaster recovery
- Establish reliability, performance, and cost-efficiency metrics
- Coordinate capacity planning, migrations, and performance optimization
- Communicate program status and technical risks
- Drive automation to improve infrastructure operations
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- Generous time-off policy
- 401k plan
- Home office improvement stipend
- Annual education stipend
- Annual wellness stipend
- Healthy lunches
Hiring Process
AI-focused exercise or discussion