Senior Staff Partner Engineer
Ripple provides crypto and blockchain solutions for enterprises, enabling global financial entities to move, manage, and tokenize value. They focus on improving existing financial systems through partnerships and regulatory compliance, with products used in over 50 countries.
About Ripple
Ripple is an enterprise blockchain and crypto solutions company that aims to enable the world to move value as seamlessly as information moves today. Their mission is to build breakthrough crypto solutions for a world without economic borders. Using blockchain technology, Ripple facilitates global financial institutions, businesses, governments, and developers to move, manage, and tokenize value, thereby unlocking greater economic opportunity. The company works within existing financial systems to improve them, partnering with customers to streamline infrastructure and collaborating with regulators to ensure solutions are secure and compliant. Ripple's products are in commercial use by hundreds of customers across more than 50 countries, helping them expand into new markets, access liquidity solutions, and generate crypto-enabled revenue streams. They also support developers by providing tools for building on the XRP Ledger, a fast and sustainable public blockchain. Ripple’s payments, custody and stablecoin solutions empower financial institutions to integrate blockchain and digital assets into their business in a simple, secure, compliant way—all in one place. From instant payments to asset tokenization, blockchain and crypto are happening right now, across the world. It’s happening to suppliers, to retailers, to exchanges, to currencies, to sectors, to industries, to markets, and to global businesses. And it’s happening with Ripple.
Skills
About the Role
You'll be at the forefront of revolutionizing global payments as part of Ripple's delivery team, working alongside skilled solution engineers to lead the implementation of payment solutions with customers and partners across the globe. You'll partner closely with Product and Engineering teams to bring new features to market, handle enterprise scale customers and partners independently, and serve as the functional and technical specialist driving business objectives for both customers and Ripple. You'll break down project objectives into manageable tasks, guide internal and external resources through execution, and own the entire delivery life cycle from training and testing through launch support. You'll also travel to customer and partner locations as needed to guide them toward maximum benefit from their implementation.
Requirements
- 10+ years of IT/software proven experience
- Experience working in software solutions and delivery with major global organizations and industry groups
- Ability to enable real-world, global use cases with new technologies and innovative thinking
- Strong understanding of network principles and design, and an appreciation of financial services networks
- Prior experience with institutional crypto custody solutions is a significant advantage
- Full understanding of wider market dynamics, challenges, and technological advancements surrounding Ripple and its customers/partners
- Excellent team-working and interpersonal skills to build trust and confidence among customers, suppliers, partners, and colleagues
- Experience driving customer/partner software integration engagements as the go-to person for the organization
- Proactive with ability to lead others and generate energy and momentum
- Ability to analyze and resolve technical issues at a network, database, and/or application level
- Hands on experience with software development, ideally writing production grade code
Responsibilities
- Partner closely with Ripple's Product and Engineering teams to bring new products and features to market
- Collect, refine, and prioritize customer requirements
- Handle enterprise scale customers and partners independently
- Serve as the functional and technical specialist to achieve business objectives of customers, partners, and Ripple
- Drive the design, deployment, and successful usage of new solutions
- Break down project objectives into manageable tasks and assemble internal and external resources to execute them
- Own the entire delivery life cycle including training, meetings, testing configurations, and launch support
- Guide customers and partners to achieve maximum benefits from their implementation
- Travel to customer and partner locations when work related travel resumes (20-30%)
Benefits
- Professional development budget
- Flexible in-office collaboration schedule
- Bi-weekly all-company meeting with Leadership Team
- Team offsites, team bonding activities, and happy hours
- Competitive bonuses and equity
- Health, retirement, family forming, and family support benefits
- Employee giving match
- Mobile phone stipend
- R&R days
- Wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy
- Parental leave and family planning benefits
- Catered lunches and fully-stocked kitchens with premium snacks/beverages