Senior Software Engineer Frontend Platform
Cresta is an enterprise customer-experience AI platform that unifies autonomous AI agents, real-time agent assistance, and conversation intelligence for contact centers.
Funding history
About Cresta
Cresta Intelligence, Inc. operates Cresta, a human-centric AI platform for enterprise contact centers. Its products automate selected customer conversations, assist human agents in real time, and analyze conversations to improve customer experience, revenue, and operating efficiency.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will build and improve frontend platform capabilities and product requirements. You will develop reusable, well-tested components, contribute to system design, identify product improvements, and own customer-facing deliverables. You will provide technical ownership across substantial parts of the frontend platform.
Requirements
- Bachelor's degree in Computer Science or a related field
- 8+ years of relevant experience
- Strong coding skills
- Experience with React or Angular in large-scale consumer-facing products
- Proficiency in frontend architecture
- Experience as a technical lead for a frontend stack supporting product features
Responsibilities
- Build and continuously improve platform capabilities and product requirements
- Analyze technical tradeoffs and own customer-facing deliverables
- Develop high-quality, reusable, and well-tested system components
- Contribute to overall system design
- Identify product improvement opportunities
- Apply engineering best practices
- Provide technical ownership for product and platform areas
Benefits
- Medical, dental, and vision plans
- Paid parental leave
- Monthly health and wellness allowance
- Work-from-home office stipend
- Lunch reimbursement for in-office employees
- Three weeks of PTO in Canada
- Equity