Senior Site Reliability Engineer
KodyPay, also known as Kody, offers an all-in-one platform to simplify in-person commerce for businesses. It provides a suite of products including intuitive payment solutions, instant access to funds with the KodyCard, and powerful management and analytics tools. Partnering with Adyen N.V., Kody enables businesses to accept a wide range of payment methods, streamlining operations for both merchants and customers.
Investors
Projects
About KodyPay
KodyPay Ltd, registered in England and Wales, provides a comprehensive, all-in-one platform designed to simplify in-person commerce for businesses, particularly in the hospitality and retail sectors. The company's offerings include a suite of intuitive payment solutions such as terminals and online ordering, instant cash access via the KodyCard, and robust management tools with built-in loyalty and analytics features for understanding customer behavior. Through a partnership with financial services provider Adyen N.V., Kody supports a wide array of payment methods, including major credit cards and digital wallets like Apple Pay and Google Pay. The platform aims to enhance profit margins by improving the efficiency of the payment ecosystem, while also emphasizing personal customer service and handling processes like payment management, returns, and Know Your Customer (KYC) checks.
Skills
About the Role
In this role you will ensure the reliability and performance of our platform You will bridge development and operations to own the health of production systems You will collaborate with our US and international engineering teams to keep services available and responsive
Requirements
- Experience deploying and running applications on AWS along with advanced Git workflows and GitHub Actions
- Proficiency in monitoring tools, log management, and scripting for quick triage and troubleshooting
- Ownership transparency and strong communication with end to end responsibility for production health
- High psychological resilience and the ability to stay positive during steady operations and focused during high stakes incidents
- Fluency in Mandarin and English for effective cross border technical alignment
Responsibilities
- Partner with the Platform Engineering team to implement reliability guardrails ensuring AWS based applications meet uptime and SLA requirements
- Own the deployment pipelines and code management practices via GitHub
- Lead rapid response troubleshooting during production incidents and conduct blameless post mortems to harden our systems
- Implement advanced monitoring logging and alerting to proactively detect and mitigate system anomalies
- Act as a technical bridge between US operations and international engineering hubs using bilingual communication for technical alignment
Benefits
- Competitive packages aligned with California market standards
- Lead a dynamic and innovative team in a very rapidly growing company
- Collaborative, inclusive environment where your contributions are recognized and valued
