Senior Site Reliability Engineer
Kody is an agentic commerce platform with embedded payments, helping businesses manage payment acceptance, cash flow, customer engagement, and operations.
Maintainer signals as of 8/29/2026
Funding history
Investors
About Kody
Kody provides an all-in-one commerce and payments platform for businesses with physical locations, particularly hospitality and other brick-and-mortar businesses. Its services include payment acceptance, financial and banking services through partners, cash-flow access via KodyCard, management tools, reporting and analytics, customer tracking, loyalty features, and conversational AI capabilities. Kody supports businesses through web- and app-based technology and offers multiple pricing plans for merchants.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
Ensure the reliability, scalability, and performance of production systems while bridging development and operations. Own production health, deployment practices, monitoring, incident response, and cross-border technical alignment.
Requirements
- Experience deploying and running applications on AWS with advanced Git workflows and GitHub Actions.
- Proficiency in monitoring tools, log management, and scripting for troubleshooting.
- Strong ownership, transparency, communication, and end-to-end responsibility for production health.
- High psychological resilience and composure during high-stakes incidents.
- Fluency in Mandarin and English, both verbal and written.
Responsibilities
- Implement AWS reliability guardrails to meet uptime and SLA requirements.
- Own deployment pipelines and repository management practices through GitHub.
- Lead production incident troubleshooting and conduct blameless postmortems.
- Implement monitoring, logging, and alerting to detect and mitigate anomalies.
- Bridge US operations and international engineering teams through bilingual technical collaboration.
Benefits
- Competitive packages aligned with California market standards
- Lead a dynamic and innovative team in a rapidly growing company
- Collaborative, inclusive environment where contributions are recognized and valued