Senior Site Reliability Engineer

Glean is an enterprise AI platform that connects company knowledge and systems to provide permission-aware search, AI assistance, and agents.

San Francisco, United States
About Glean

Glean develops enterprise Work AI software. Its platform provides enterprise search, a conversational AI assistant, and tools to build, govern, and orchestrate AI agents using a company’s connected data and permissions.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will design, build, and operate resilient cloud infrastructure and improve service reliability through SLOs, monitoring, automation, and incident practices. You will optimize performance, capacity, and cost, participate in on-call response, and contribute SRE expertise to system design and launch reviews.

Requirements

  • site reliability engineering
  • cloud service
  • software development
  • distributed system
  • Google Cloud Platform
  • AWS
  • Azure
  • Docker
  • Kubernetes
  • Terraform
  • networking
  • security
  • monitoring
  • alerting

Responsibilities

  • Lead reliability practices, incident management, performance optimization, and automation.
  • Implement and maintain resilient cloud architectures.
  • Monitor performance and resolve bottlenecks and failure points.
  • Participate in primary on-call rotation and improve on-call processes.
  • Develop automation tools for deployment, monitoring, and system management.
  • Optimize infrastructure and applications for performance, scalability, and cost.
  • Collaborate on security standards and compliance.
  • Design monitoring, alerting, dashboards, and production playbooks.
  • Contribute SRE expertise to system design and launch reviews.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • Generous time-off policy
  • 401k plan
  • Home office improvement stipend
  • Annual education stipend
  • Annual wellness stipend
  • Regular events
  • Daily healthy lunches

Hiring Process

AI-focused exercise or discussion.