Senior Launch Manager

Skills

About the Role

You'll take full ownership of onboarding Europe's leading Fintechs and financial institutions to the Investment API. You'll manage end-to-end client launches, ensuring smooth integration across tech, operations, and compliance. By standardizing processes and leveraging best practices, you'll make onboarding faster and more efficient. Your role goes beyond project management - you build strong, long-term client relationships and set new standards for collaboration. By understanding clients' needs, you'll help them launch not just successfully, but also in time and in line with their business goals. Your leadership will foster collaboration across teams, ensuring the best experience for clients. You will work with stakeholders from the entire organization spanning from Product to Growth over Compliance and Data.

Requirements

• 4+ years of experience in client-facing project management within Fintech, Investment banking or management consulting (ideally in onboarding and integration project roles)
• Previous experience with or strong interest in software-/infrastructure-as-a-service products (e.g., Banking-as-a-Service etc.)
• Superb project and communication skills, with a hands-on attitude
• A client-first mindset and a pragmatic approach to solving problems
• A willingness to dive into the deep end, be challenged and learn at a rapid pace
• A structured and proactive approach, anticipating client challenges early and addressing them with foresight
• The ability to work autonomously, take ownership, and drive initiatives within or close to your area of responsibility
• Professional proficiency in both German and English
• Experience working in the financial industry or any other regulated environment
• Working knowledge of APIs

Responsibilities

• Own the onboarding of Europe's top Fintechs and financial institutions onto the Investment API
• Manage end-to-end client launches ensuring smooth integration across tech operations and compliance
• Standardize processes and leverage best practices to make onboarding faster and more efficient
• Build strong long-term client relationships
• Drive change through own initiatives and set the standard for excellence
• Navigate complex challenges with a bias for achieving the outcome
• Manage high-stakes client situations

Benefits

• €20,000 per year to spend on AI tools
• 30 days of annual leave
• Sports benefits
• Confidential professional coaching
• Flexibility to work remotely abroad for up to 183 days a year
• One-month fully paid sabbatical after every 4 years of working at Upvest
• Personal development budget
• Flexible work environment across hubs in Berlin, London or Tallinn, hybrid or remote
• Competitive salary and employee equity program participation
• Company-wide events such as UpFest, dinners, offsites and Holiday party
• Employee Resource Groups