Project Lead
Wave is a mobile money company reinventing financial services across Africa. It lets users deposit, withdraw, and pay bills for free, send money for a 1% fee, and buy airtime instantly, serving everyday consumers who need affordable, accessible banking.
Projects
About Wave
Wave offers mobile money services designed to make banking modern and affordable, primarily for underserved populations across Africa. Its core product allows users to deposit and withdraw money for free, pay bills for free, send money to anyone for only 1%, and buy airtime instantly, backed by toll-free customer support and strong security. Wave operates across numerous African markets including Burkina Faso, Cameroon, Cote d'Ivoire, DRC, Gambia, Malawi, Mali, Niger, Senegal, Sierra Leone, and Uganda, with a global team building what it describes as 'the future of money, Africa-first.' The company emphasizes a distinct hiring philosophy and culture rooted in transparency, mission-driven work, honesty, and rapid iteration, serving individual consumers and agents who rely on Wave for everyday financial transactions.
Skills
About the Role
You'll play a central role in driving large, complex, cross-functional initiatives at the intersection of Product and Payments. You'll own end-to-end delivery of strategic projects, such as B2B initiatives, while collaborating closely with internal teams and working extensively with both field and corporate partners. You'll take complete ownership of critical projects, communicating and addressing blockers as they arise, and you'll drive projects forward through close collaboration with product teams and ops teams serving both corporate and informal merchants. You'll keep thorough notes and up-to-date project documentation so the team can work asynchronously across borders, and you'll talk directly to users, corporate partners and informal merchants in the field to gather insights and clarify blockers. You'll be expected to think creatively, solve problems proactively, and keep multiple projects moving in a fast-changing environment.
Requirements
- 5+ years of experience in retail sectors and/or FMCG, ideally with a background in project management or consulting
- Bachelor's or Master's degree in Project Management, Business Administration, or a related field, with strong knowledge of fintech, mobile money, banking, or payments
- Proven experience managing large, complex and cross-functional projects
- Strong communication skills in English and French, with experience collaborating across internal teams and external partners
- Highly organized and detail-oriented, able to track multiple projects in a fast-changing environment
- Proactive problem solver, able to identify risks, raise blockers, and drive projects to completion
- Analytics skills
Responsibilities
- Own the end-to-end management of complex, cross-functional ops projects to scale payments for new products and partners
- Take complete ownership of critical ops projects, ensuring blockers are communicated and addressed
- Drive projects fast through close collaboration and communication with product teams and ops teams
- Maintain live and up-to-date project documentation to enable asynchronous, cross-border work
- Talk to users, corporate partners and informal merchants in the field to gather insights and clarify blockers
- Proactively identify problems and think creatively to solve them
Benefits
- Generous health insurance for yourself and your dependents
- 26 weeks of parental leave for mothers and 4 weeks for fathers
- Subsidized child care upon return to work
- Airtime reimbursement
- Free food
- Beautiful office space