Senior Hardware Diagnostics Engineer - Infrastructure
TensorWaveVisit TensorWave website
TensorWave is an AMD-exclusive AI cloud provider for large-model training, fine-tuning, and inference.
Series BRecently funded
Las Vegas, United States
Funding history
About TensorWave
TensorWave provides AMD Instinct GPU-based cloud infrastructure, managed services, storage, networking, and operational support for AI workloads.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own the firmware lifecycle for BIOS, BMC, NIC, GPU, and storage controllers. You will build fleet-scale validation and automation, define burn-in standards, safely roll out changes, investigate complex hardware failures, lead vendor escalations, prepare next-generation AMD platforms, mentor a diagnostics engineer, and contribute to incident response and documentation.
Requirements
- 6+ years of infrastructure engineering, hardware validation, systems engineering, or related experience
- Hands-on BMC and out-of-band management experience, including Redfish, IPMI, iDRAC, or iLO
- Experience flashing, qualifying, and troubleshooting enterprise-server firmware
- Linux systems knowledge, including boot processes, kernels, drivers, and hardware diagnostics
- Ability to interpret PCIe topology and errors, SEL and sensor data, and thermal and power telemetry
- Python automation experience with REST APIs
- Rigorous diagnostic methodology
- Experience resolving hardware issues with vendors
- Technical writing skills for runbooks, root cause analyses, and vendor escalations
- AMD GPU and ROCm experience is preferred
- GPU and HPC validation experience is preferred
- Kernel-level debugging experience is preferred
- Ansible and Git-based CI/CD workflow experience is preferred
- NetBox, DCIM, or IPAM tooling experience is preferred
Responsibilities
- Own firmware qualification, baselines, staged rollouts, and rollbacks across server components
- Design and build firmware validation harnesses with regression and performance comparisons
- Build fleet-scale automation using Redfish, IPMI, and vendor management APIs
- Define burn-in test matrices, thresholds, and evidence requirements
- Make fleet changes safe through pre-flight validation, staged waves, blast-radius control, and tested rollbacks
- Lead root cause analysis for hardware and firmware failures
- Manage technical escalations with OEM, ODM, and silicon vendors
- Prepare validation and bring-up capabilities for next-generation AMD platforms
- Mentor the diagnostics engineer and convert recurring findings into runbooks and tooling
- Participate in incident response and contribute operational documentation
Benefits
- Stock options
- 100% paid medical, dental, and vision insurance for employees
- Company health savings account contributions
- 100% paid short-term and long-term disability insurance for employees
- Life and voluntary supplemental insurance options
- Pet and legal insurance
- Supplementary health benefits, including discounted virtual healthcare appointments and serious illness support
- Flexible spending account
- 401(k)
- Employee assistance program
- Flexible PTO
- Paid holidays
- Parental leave
- In-office perks