Senior Director of Production and Tenant Platform Engineering
GitLab is an AI-powered DevSecOps platform that unifies the entire software development lifecycle into a single application. It helps development, security, and operations teams to collaborate and deliver software more efficiently, with security integrated at every step. The platform is trusted by millions of users and a majority of the Fortune 100.
About GitLab Inc.
GitLab is a comprehensive, AI-powered DevSecOps platform that streamlines the entire software delivery process by unifying the development lifecycle into a single application. It integrates source code management, CI/CD, security, and monitoring to help teams build, secure, and operate software more efficiently. Key features include automated security scans built into the development pipeline and AI-driven tools like GitLab Duo for code suggestions and chat, which enhance developer productivity. GitLab serves a diverse client base, from startups and open-source projects to large enterprises, including over half of the Fortune 100. The platform aims to reduce complexity, accelerate delivery cycles, and strengthen security and compliance for its users.
Skills
About the Role
You will lead the engineering organization responsible for platform reliability, scalability, and lifecycle management. You will set a unified platform strategy, oversee production outcomes and incidents, evolve architecture, manage senior leaders, and turn organizational goals into actionable roadmaps. You will improve fleet management, cloud efficiency, observability, tenant controls, upgrade tooling, and operational interfaces across SaaS, Dedicated, and self-managed environments.
Requirements
- Experience leading large, distributed engineering organizations and managing managers.
- Experience owning critical production systems at scale.
- Knowledge of incident response, traffic management, capacity planning, and cloud infrastructure costs.
- Familiarity with distributed systems, containerized platforms, Kubernetes, infrastructure as code, multi-tenant SaaS, and self-managed deployments.
- Ability to assess complex architectural trade-offs and provide direction.
- Experience leading organizational growth, change, or technical modernization.
- Ability to improve reliability, reduce operational toil, or optimize infrastructure efficiency.
Responsibilities
- Define and execute a unified platform roadmap across Production Engineering and Tenant Experience.
- Oversee incident management, alert efficacy, and service-level reliability.
- Manage and coach a senior management team on performance, hiring, structure, and execution.
- Guide platform architecture, fleet management, cloud utilization, observability, self-healing, and upgrade tooling.
- Collaborate with engineering, product, reliability, and delivery leaders on platform investments.
- Translate organizational goals into actionable roadmaps and technical trade-offs.
- Champion initiatives that reduce operational toil and standardize platform interfaces.
Benefits
- Health, financial, and well-being benefits.
- Flexible paid time off.
- Team Member Resource Groups.
- Equity compensation and Employee Stock Purchase Plan.
- Parental leave.
