Senior Customer Success Engineer Robotics Software and Automation
Intrinsic is Google’s AI robotics group, providing software, AI capabilities, and developer tooling for industrial robotic automation.
About Intrinsic
Intrinsic develops an AI-integrated platform for industrial robotics. Its offerings include the Flowstate developer environment, AI capabilities such as the Intrinsic Vision Model, IntrinsicOS infrastructure, and the open-source Intrinsic Core runtime and SDK.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will partner with customers to deliver complex robotic automation systems from solution architecture through production deployment and lifecycle success. You will design, implement, test, and maintain software, guide customers in applying the product, communicate across stakeholders, incorporate customer feedback, and travel internationally to support APAC engagements.
Requirements
- Bachelor’s degree in Robotics, Mechatronics, Computer Science, or a related technical field, or equivalent practical experience
- Track record of delivering industrial automation solutions into production
- Advanced understanding of end-to-end industrial automation systems
- Proficiency in professional C++ and/or Python development
- Professional fluency in English
- Willingness to travel internationally
Responsibilities
- Partner with customers to progress engagements
- Conceptualize and scope industrial robotic automation solutions
- Design, implement, test, and maintain software
- Guide customers to apply the product effectively
- Communicate outcomes with internal and external stakeholders
- Shape the product roadmap through customer feedback
- Travel internationally to support APAC customer engagements
