Senior Content Manager
Tide is a UK-founded fintech business financial platform providing banking and financial-management services to small businesses and sole traders.
About Tide
Tide Platform Limited operates Tide, offering business accounts, payments, accounting and tax tools, savings, payroll, and business finance. Tide is FCA-authorised for electronic-money and payment services and is not itself a bank; its business bank accounts are provided through partner banks including ClearBank.
Skills
Candidate Availability
About the Role
You will own how website content is built, published and improved across markets. You will run day-to-day publishing in Contentful, build pages from Figma designs, manage localisation, handle the Jira request pipeline, implement on-page SEO and martech integrations, maintain quality and governance, and keep improving the CMS and workflows while mentoring junior team members.
Requirements
- 5+ years managing web content or CMS platforms in a fast-paced, multi-market environment
- Hands-on enterprise CMS experience, ideally Contentful; WordPress or Drupal also relevant
- Proven end-to-end publishing ownership with strong prioritisation
- Experience working with Marketing, SEO, Legal, Product, Design and Engineering
- Working knowledge of page structure, responsive layouts and basic HTML/CSS, SEO, accessibility and QA
- Understanding of martech tools
- Experience with Jira and Confluence
- Excellent communication and attention to detail
Responsibilities
- Own the Contentful CMS and end-to-end publishing process across markets
- Build and maintain pages using existing content models, components and templates, translating Figma designs into live pages
- Manage content structures, assets, references, environments and localisation workflows
- Run the request pipeline in Jira and communicate timelines and dependencies
- Act as main CMS contact for Marketing, SEO, Product, Engineering, Design and Legal
- Manage localisation across the UK, India, Germany and France and support migrations and new market launches
- Implement on-page SEO and support martech integrations
- Maintain quality and governance through audits, checklists, QA standards and accessibility compliance
- Improve the CMS and shape the enhancement roadmap
- Create and maintain documentation, SOPs and training
- Mentor junior team members and manage agency or freelance support
Benefits
- Self & Family Health Insurance
- Term & Life Insurance
- OPD Benefits
- Mental wellbeing through Plumm
- Learning & Development Budget
- 15 days of Privilege leaves
- 12 days of Casual leaves
- 12 days of Sick leaves
- 3 paid days off for volunteering or L&D activities
