CRM Operations & Braze Specialist
Bitpanda helps users invest in stocks, cryptocurrencies, metals, and ETFs through a regulated European platform with fractional investing from €1.
Funding history
Projects
About Bitpanda
Bitpanda helps European users invest in cryptocurrencies, stocks, ETFs, precious metals, and commodities through a regulated fintech platform. Users can trade fractional shares, access early-stage crypto projects, earn staking rewards, and spend investments via debit card. The platform combines diverse asset classes with European regulatory compliance and multi-asset support.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will keep Braze running smoothly. You'll configure and maintain workspaces, attributes, segments, templates, content blocks and Liquid logic, set up multi-market sends with localisation, run QA before every send, own deliverability hygiene, fix broken items first-line and escalate pipeline issues to the MarTech Engineer, and document the setup.
Requirements
- Two to four years administering Braze or a similar CRM platform for a multi-market programme
- Hands-on ownership of configuration, attributes, templates and QA
- Comfortable with Liquid, HTML and CSS for email templates
- Basic SQL for segment checks
- Able to read integration documentation
Responsibilities
- Configure and maintain Braze workspaces: attributes, segments, templates, content blocks and Liquid logic
- Set up multi-market sends with localisation
- Run QA before every send and own deliverability hygiene
- Fix broken attributes, templates and sends and escalate pipeline issues to the MarTech Engineer
- Document the setup
Benefits
- Hybrid working model
- 25 additional days per year to work from a city or country of your choice
- Stock option plan
- Mental health support through OpenUP
- 3 additional paid days off in 2027 after 6 months
- Unlimited Udemy courses
- Partner discounts and perks
- Up to 8 additional weeks of gender-neutral new parent leave
- Free onsite dining in Vienna, Bucharest, Barcelona and Berlin
- Tenure recognition and rewards
- Bitpanda-branded merchandise
- Company events