Sales Operations

Skills

About the Role

You will manage CRM data, configure sales tools, and build pipeline, forecast, and KPI reporting. You will support lead routing, sales documentation, and contract administration; improve sales processes; analyze pipeline performance; coordinate with Marketing and Finance; and onboard sales members to CRM tools.

Requirements

• 3+ years of sales operations, sales administration, sales planning, inside sales, or B2B sales support experience
• Data-handling skills with spreadsheets and CRM reporting
• CRM or SFA operation or administration experience
• Experience with data maintenance, report creation, and basic configuration
• Ability to maintain data accuracy and enforce data rules
• Ability to manage multiple stakeholder requests and prioritize work
• Business-level Japanese and English

Responsibilities

• Maintain CRM account, contact, lead, opportunity, and activity data
• Define data-entry rules and perform cleansing and deduplication
• Build pipeline, forecast, and KPI reports and dashboards
• Consolidate data and automate recurring reporting
• Support lead routing, deal logging, proposals, quotes, and contract administration
• Document and improve sales processes and operating rules
• Administer CRM and related sales tools
• Analyze pipeline health, conversion rates, sales cycle length, and win-loss trends
• Coordinate lead handoffs with Marketing and revenue data with Finance
• Support sales events, webinars, and customer materials
• Communicate with global team members in Japanese and English

Hiring Process

Initial document screening, then assignment submission.