Sales Operations DX Specialist
Japan’s largest mobile payments platform (~75M users); SoftBank/LY Corporation fintech JV; 40% equity holder of Binance Japan.
About PayPay
PayPay Corporation is a Tokyo-based fintech company operating Japan’s leading QR/mobile payment service, founded 2018 as a SoftBank/Yahoo Japan (LY Corporation) joint venture, with banking (PayPay Bank), insurance and securities offerings. In October 2025 PayPay acquired a 40% equity stake in Binance Japan, making the crypto exchange an equity-method affiliate.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will design, manage, and improve processes for delegated sales-administration work. You will identify operational issues, build workflows and manuals, design processes for delegated staff, promote automation using GAS, VBA, and generative AI, lead improvement projects with related departments, and direct outsourced and temporary staff while managing quality and progress.
Requirements
- Experience leading automation or systemization projects such as digital transformation initiatives
- Practical experience defining requirements for automation or systemization
- Experience creating business manuals and related documents
- Logical thinking and interdepartmental coordination skills
- Experience using AI to improve operational efficiency and automate repetitive work
- Experience with advanced Excel, VBA, SQL, GAS, or Google Sheets is desirable
Responsibilities
- Identify issues in sales-administration work
- Organize and build workflows and manuals
- Design processes for delegated staff
- Plan and promote automation using GAS, VBA, and generative AI
- Lead operational improvement projects
- Coordinate with sales, administration, and planning departments
- Manage outsourced and temporary staff
- Monitor quality and progress
Benefits
- Hybrid workstyle
- Super-flexible work schedule with no core hours
- Annual paid leave of 14 days in the first year
- Personal leave of 5 days annually
- Health insurance
- Employees' pension insurance
- Employment insurance
- Workers' compensation insurance
- Corporate defined-contribution pension plan
- Ability to receive part of salary through a PayPay account