Sales Data Analyst (Mandarin Speaking)
TMGM (Trademax Global Limited / Trademax Australia Limited) is an online CFD and forex broker offering trading in Forex, Precious Metals, Cryptocurrencies, Oil, Shares and Indices. It serves retail investors globally, providing platforms like MetaTrader 4/5 and its own TMGM app, with competitive spreads, high leverage, and various account types including cent accounts.
About TMGM
TMGM is a global online trading broker operating under Trademax Australia Limited (regulated by ASIC, AFSL no. 436416, based in Sydney, NSW, Australia) and Trademax Global Limited. The company offers CFD trading across six asset classes—Forex, Precious Metals, Cryptocurrencies, Oil, Shares, and Indices—via industry-standard platforms such as MetaTrader 4 and MetaTrader 5, as well as its own TMGM mobile app. It serves retail traders and investors in over 150 countries (excluding the US, Malaysia and Thailand), offering features like tight spreads from 0.0 pips, leverage up to 1:1000, minimum deposits as low as $15-$100, fast execution, segregated client funds, and multiple funding options with no fees. TMGM also provides educational resources including a trading academy, webinars, market news and analysis, and runs promotions such as trading competitions, referral bonuses, and cashback programs. The company has sponsorship partnerships with Chelsea FC and the Brooklyn Nets, and has received numerous industry awards for broker services, trading platforms, and customer support across the Asia-Pacific region.
Skills
About the Role
You will support the TMGM sales team by ensuring data is accurate, insights are actionable, and operations run smoothly. You'll collect, clean, and prepare large datasets from multiple internal systems, then turn them into routine and ad-hoc reports for different departments. You'll analyse key performance indicators and sales data to build reports and dashboards that help stakeholders make informed decisions. You'll support sales strategy by developing data-driven forecasts and helping design effective sales initiatives and incentive programs. You'll manage sales-related case handling by working closely with Sales, IT, and Compliance teams to resolve operational issues and improve processes. You'll also coordinate cross-departmental projects, organizing meetings and tracking progress, while communicating professionally with internal teams and clients to resolve challenges with diplomacy.
Requirements
- Bachelor's degree or equivalent experience in data analysis, finance, business operations, or a related field
- Fluent in both English and Mandarin, with strong written and verbal communication skills
- Experience with data analysis tools and techniques
- Strong understanding of statistical analysis and data modeling
- Proficient in Microsoft Excel (VLOOKUP, XLOOKUP, basic PivotTables, etc.) and data visualization tools (e.g., Power BI) and python, SQL
- Exceptional attention to detail and ability to handle tasks with precision
- Ability to think critically, problem-solve, and show initiative in seeking solutions
Responsibilities
- Collect, clean, and prepare large datasets from multiple internal systems, ensuring accuracy and consistency for analysis
- Create routine and ad-hoc reports to support daily operations and meet the needs of different departments
- Analyse key performance indicators and sales data to provide actionable insights through reports and dashboards
- Support sales strategy by developing data-driven forecasts and designing effective sales initiatives and incentive programs
- Manage sales-related case handling by working with Sales, IT, and Compliance to solve operational issues and improve processes
- Coordinate cross-departmental projects by organizing meetings, aligning stakeholders, and tracking progress
- Communicate effectively with internal teams and clients, handle sensitive inquiries professionally, and resolve challenges with diplomacy
Benefits
- Performance-based bonuses
- Health and wellness benefits
- Flexible working arrangements